This module increases customer trust and confidence and improves sales by allowing the customer to ask questions with ease regarding the product they are interested in. Also customer gets an auto reply from the store.
Magnigeeks own developed module named as Products Enquiry which will help you increase sales through better customer interaction. When a visitor is shopping and wants to buy a product it is natural that he might have some doubts about the product. With this module he gets presented a short enquiry form for every product of your store.
If visitor wants to know something about the product he can simply and quickly complete the form with his details and questions. The shop admin will get an email regarding the queries of the visitor. The admin or support staff can answer these queries and in this way a visitor can be converted into a paying customer.
Visitors can send a message to the shop admin or the support staff without navigating away from the page or needing to open a separate email. This simple and effective method improves the customer experience and increases sales. Also user will get an email from the store for his query.
Customer Benefits
For the customer, he is able to receive assistance on any product in a simple and easy use way and the shopping experience is enhanced.Â
Comments
