ClickDesk is the fastest Live-chat & help desk service with built-in browser phone and social toolbar.
Visitors live chat or call from the store while agents respond on GTalk, Skype or Webchat.
Provide online live chat and voip call support from your website.
Know which products the customers are browsing and offer discounts via pro-active chat
Integrated help desk to manage all emails and offline chats received on your website.
Know the visitor location, IP, browser, operating system and email. Auto save the chat transcripts for future analysis.
Convert traffic to sales. Increase your brand loyalty.
Decrease shopping cart abandonment by instantly answering customer's queries
No additional hardware or software to install
One click installation and easy setup
Increase your social presence and allow visitors to follow and engage with you on your social profiles with integrated social toolbar
Webchat feature allows you to answer chats directly on your browser.
Real-time visitor map information: View all your online visitors in real-time and initiate a live chat with any visitor directly.
[New] KeyStroke Preview feature allows an agent to see what visitors are typing in realtime.
Video
- Fastest Live chat, Help Desk, Voice Chat and Social toolbar combo
- This module comes with free plan subscription. You can upgrade or cancel anytime. View our pricing & plans here - http://www.clickdesk.com/pricing.jsp
- Know visitor(s) information and products being browsed
- Offer coupon code and discounts on special producs with pro-active chat feature
- Free local access number in 40 countries for the visitors to call you
- Receive calls with integrated Browser phone
- Built-in social toolbar
Customer Benefits
- Customers can Live chat or call you directly from the website to get your queries answered.
- Easy access to social channels (Facebook & Twitter) of the store to engage actively with the brand.
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