Customer service option to reply with predefined messages
It is well known that most of the customer questions are very similar and can be answered withstandard predefined reply as oppose to typing.Currently this is not possible on customer service page with default prestashop installation. This module addresses this issue and adds an option to quick reply with prefefined messages. Time saving Increased customer services productivity Easier to train new customer service workers Ablity to predefine polite, friendly and professional email replies
Send predefined standard reply messages to your customers through customer service.
Customer Benefits
Your customers will receive friendly and professional replies faster and therefore this will increase customer satisfaction.
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